SHIPPING INFORMATION
Shipping Rates are calculated at checkout based on the number of items and their cubic weight.
For Parcels up to 5kg
Standard Delivery: $9.95
Express Delivery: $19.95
Bulky/Large/Heavy Items
Standard Delivery: $19.95 - $29.95
Express Delivery: $29.95 - $39.95
For large or bulk orders, shipping charges will calculate based on our Bulky Shipping Rates. To request a customized shipping quote, please contact us by phone on (07) 3883 1142 or email at sales@peninsulasafetysupplies.com.au, providing the list of required items and your delivery address.
DELIVERY TIMEFRAMES
We utilise a number of different providers (including Australia Post, Toll IPEC and Fastway Couriers) to get your items to you as quickly and efficiently as possible. Standard Delivery time is normally between 2 - 8 days depending on your location. Delays are possible during peak periods.
Express Delivery items are sent via Australia Post. Items should arrive 1-3 business days after dispatch to postcodes within the Australia Post Express Post Network. Delays are possible during peak periods.
Free In-Store Pickup Available
Click & Collect your order from our shop in Clontarf QLD.
We're open 7.30am - 4.30pm Weekdays and Saturdays 9.00am - 1.00pm. Need it Urgently? Call us to arrange.
Local Delivery
We offer a Local delivery service to Redcliffe Peninsula and surrounding Suburbs. Our Local Delivery Service is available for street addresses in Clontarf, Kippa-Ring, Margate, Redcliffe, Scarborough, Woody Point, Rothwell, Deception Bay and North Lakes. Street Address required, No PO Boxes. We'll make contact to confirm a delivery time.
DELIVERY FAQ'S
When will I receive my order?
All in-stock orders are generally dispatched within 24 hours (excluding public holidays and weekends)
If you purchase a special order item, most items are ready for shipping within 7 days of ordering. If stock is not available from our supplier or the advised delay will be greater than 7 days, we will contact you with an update.
Please Note: If your order includes both in-stock and special order items, your order is held and dispatched when all items arrive.
Checking on the status of your order
If you require any information on the whereabouts of your order please email sales@peninsulasafetysupplies.com.au.
You should receive a tracking number via email the day your order is dispatched and be able to track it from there.
Do you ship internationally?
Yes. Our website currently only allows for shipping in Australia however, we are happy to organise a quote for shipping International Orders, please email sales@peninsulasafetysupplies.com.au for a personalised quote.
Can I pick up my orders from the store?
Click & Collect your order from our shop in Clontarf QLD.
We're open 7.30am - 4.30pm Weekdays and Saturdays 9.00am - 1.00pm. Need it Urgently? Call us to arrange.
Can my order be sent to a different address?
Yes it can be, simply enter the delivery address you would like in the shipping section of your order.
Can my order be sent to a post office box?
Standard sized items can be sent to a PO Box or Locked Bag Address via Australia Post. Large Bulky Items will require a physical address for delivery.
Will I need to be home to receive my order?
No you don’t need to be home as we will put an authority to leave on your parcel if no one is there. If you have any special instructions where you would like your parcel left then please let us know when you are placing your order in the customer notes. If you DO NOT wish your parcel to be left unattended please put that in the customer notes and we will send it via Australia Post and request for it to be taken to your local post office.